The following procedure shall be followed for registering your complaint with us
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Level 1:- All the clients having complaint regarding any service or otherwise shall write a mail at support@shubhstocks.com. To ensure timely recording and recognition of the grievance, the respective department shall revert within 48 hours w.r.t redressal of such complaint.
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Level 2:-If the client still wants to escalate the complaint, he/she can approach (Compliance Team) at admin@shubhstocks.com. We shall ensure to resolve the redressal within a time frame of 48 hours.
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Level 3:- If the client still wants to escalate the complaint, he/she can approach manager@shubhstocks.com.. Manager’s Team being the decision making authority would be able to resolve the redressal in 48 Hours
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Please note that in case client marks a copy of mail to all the levels, it will not be considered as escalated matter, it shall in any case start from level 1 and only in case of a separate mail after expiration or reply from the previous level shall the complaint be considered at next level.
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For Quick Call support, we can be reached at given number +91 9164200606 .
